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10 Reasons Why Web Conferencing is a Must-Have

 
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mistux
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PostPosted: Fri Nov 13, 2009 10:42 am    Post subject: 10 Reasons Why Web Conferencing is a Must-Have Reply with quote

10 Reasons Why Web Conferencing is a Must-Have Technology During a Recession

Virtual meetings enable businesses to work smarter and more productively in tough times.

As the recession deepens, businesses are tightening their belts. In these tough times,travel is out and virtual meetings are in. Web conferencing can help businesses reachout to the world while keeping employees working productively at their desks. Hereare 10 reasons why your company should embrace Web conferencing now:

1. Spend less on travel. The biggest and most compelling reason for adopting Webconferencing is the ability to slash an array of major travel expenses, including airline,car rental, dining and accommodation costs. The technology also spares companiesfrom lost productivity as employees don’t lose work time moving from place to place.

2. Extend your company’s reach. In today’s challenging business environment, Webconferencing helps organizations work with new customers in global markets toaugment sagging local and regional sales. At a relatively modest price, the technologyprovides a powerful and persuasive sales tool that allows conference participantsworldwide to interact; deliver or view presentations; swap documents and files; andperform a variety of other meeting tasks as quickly and effectively as if everyone weresitting in the same room.

3. Increase internal business process efficiency. Web conferencing enables on-siteemployees to be more productive. Departments ranging from HR to marketing toproduct development can use the technology to interview jobs candidates, hold salesmeetings and interactively collaborate on projects in a fraction of the time it wouldtake to organize an in-person meeting.

4. Encourage brainstorming. New ideas lead to innovations that can help a businessprosper in any economic environment. Web conferencing lets any company holdinteractive meetings with idea-generating experts in fields such as marketing,technology and finance regardless of their location or availability to travel.

5. Enhance customer satisfaction. With a growing number of companies watchingsales nosedive, customer satisfaction and retention is becoming an increasinglyimportant business goal. Web conferencing helps keep customers happy by providingpersonalized sales, training and technical support — all at the same quality levelregardless of the distances involved.www.InsideCRM.com

6. Unite geographically dispersed work sites. Employees working at satellite salesoffices, remote manufacturing facilities and other off-site locations often feel left outthe loop when it comes to participating in mission-critical meetings. Web conferencinghas the power to put all stakeholders on equal footing without driving up travel costsor upsetting work routines. Regular Web conferences can lead to a more motivatedand productive remote work force.

7. Speed project completion. Discussion and planning are vital to all businessprojects. Yet important initiatives can drag on without resolution as in-personmeetings are scheduled, canceled and rescheduled, and as important participantsmiss vital sessions due to other commitments. By eliminating scheduling conflicts andenabling participants to replay past meetings and distribute documents at any time,projects can get planned, approved and set into motion faster.

8. Spread important news and information. Web conferences allow businessesto inform sales prospects, train employees and customers, introduce new productsto the world and even hold income-generating Webinars without requiring anyoneto leave their office. All of these capabilities lead to increased customer satisfaction,better educated employees, a higher company profile and potential new revenue forbusinesses that are willing to share their knowledge with interested parties.

9. Close deals faster. Web conferences tend to be more productive than in-personmeetings, where key stakeholders may be unavailable to render important decisions.Busy managers and executives have fewer reasons to miss a virtual meeting, sincethe event is literally delivered to their office. This means that agreements can often befinalized on the spot, rather than delaying action until a missing decision-maker finallysigns off on the deal.

10. Provide fast IT support. Employees with malfunctioning computers clearly havediminished productivity. Some Web conferencing vendors offer tools that allow ITsupport experts to remotely access user desktops and fix a wide range of computerproblems, including virus infections and misconfigured software, without wasting timetraveling from office to office.
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