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Can't delete account in Outlook

 
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dawn
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Joined: 26 Jun 2004
Posts: 311
Location: Mishawaka, IN

PostPosted: Tue Jun 10, 2008 1:16 pm    Post subject: Can't delete account in Outlook Reply with quote

Q.When I installed Office 2007 for home use, an exchange mail server mail account was added. I added my hotmail and other accounts but I cannot remove the exchange account. I amd receiving the following error message:

"You cannot delete this Outlook data file. Configuration information in the file is being copied to your new default data file. You can delete the file after this information is copied."

The new mail accounts have been added and selected as default. An "unable to connect" error message appears when starting Outlook.

A.
Resolved problem by creating a new profile and calling it the default profile for the system. I added only the POP and hotmail accounts to the new profile and it is working fine. You can go to Control Panel-->Mail to get to the profiles.

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Dawn Mitchell
Manufacturing Information Solutions
www.mis-group.com
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